Nielsen Norman Group – UX for Mobile Applications & Sites
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This report presents user-experience guidelines for designing applications and websites for mobile devices, as well as the findings from our user research with these devices. It is based on 17 in-person and 10 remote usability studies with users in 8 countries (mostly in the USA, but also in Australia, Canada, China, Hong Kong, India, The Netherlands, Romania, and the UK). It presents a set of design recommendations intended to help designers create a good mobile user experience.
- This 561-page report offers 383 design guidelines based on our usability research. Discussions and more than 700 screenshot illustrations supplement our findings.
Research Method
The information in this report is based on usability research with mobile users 20-50+ years old. We used 4 different research methods:
- One-on-one in-person usability testing
- Remote unmoderated usability testing
- Diary-based longitudinal study, for which people recorded their experiences with their mobile devices for approximately one week
- Design reviews
- Mobile eyetracking
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